How We Handle Your Information
This page explains, in plain terms, what happens to the information you share when you visit this website. Using the site means you accept the practices described here, alongside our Terms of Use.
What We Collect
We keep collection to a minimum. The information we may hold falls into two groups:
- Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as the pages you open, how long you stay, the type of device and browser you use, and a general sense of where you are visiting from.
Why We Use It
We use this information to answer your questions, keep the site running smoothly, spot and fix problems, and understand which pages people find useful so we can improve them. We do not sell your personal details, and we will not send you marketing messages unless you have asked for them.
Cookies
Cookies are small text files saved on your device. Some are needed for the site to work properly, while others help us count visits and remember your preferences. You can block or delete cookies through your browser settings at any time, although a few features may then behave differently.
Sharing With Others
We only pass information to outside parties when there is a clear reason. This may include trusted service providers who help with hosting or visitor statistics, and who must protect your data in line with this policy. We may also share information if the law requires it, or to protect the safety and rights of our visitors and the site.
Keeping Your Data Safe
We use sensible safeguards, such as secure connections and restricted access, to reduce the risk of your information being lost, misused or seen by the wrong people. No system online is completely risk-free, but we take reasonable care and keep data only for as long as it is genuinely needed.
Your Rights
You are entitled to:
- ask for a copy of the personal information we hold about you;
- request that inaccurate details are corrected;
- ask us to delete your information or limit how it is used;
- withdraw any consent you have given;
- raise a concern with your local data protection authority.
Updates to This Policy
We may revise this page from time to time to reflect new practices or legal requirements. When we do, the updated version will appear here, so it is worth checking back occasionally.
Getting in Touch
If you have a question about your information or want to use any of your rights, email us at info@mymosaicworkshop.co.uk or use our contact page. We aim to reply promptly and in plain language.