Contact Us
Have a question, spotted something that looks wrong, or simply want to share your thoughts? We would be glad to hear from you. Every message is read by a real person, and we do our best to give each one a clear and useful answer.
The Best Way to Reach Us
The quickest way to contact us is by email at info@mymosaicworkshop.co.uk. One inbox handles every kind of enquiry, so there is no need to choose a department or fill in a long form.
What We Can Help With
- Questions about a page: if a section is unclear, ask and we will explain it in plainer terms.
- Corrections: if a figure, date or detail looks out of date, please let us know so we can check it and update it.
- Feedback: tell us what works for you, what does not, and what you would like to see covered next.
- Technical problems: broken links, pages that will not load or display issues on your phone or computer.
- General enquiries: anything else that does not fit neatly into the points above.
Helping Us Help You
A few small details make it much easier for us to reply properly:
- The web address of the page you are writing about
- A short description of the question or problem
- A screenshot, if something is not displaying correctly
- The device and browser you are using, for technical issues
When You Can Expect a Reply
We aim to respond within two to three working days, Monday to Friday. Messages sent at the weekend or on public holidays will be answered on the next working day. If your question needs some research, we will let you know that we are looking into it rather than leave you waiting in silence.
What We Are Unable to Do
We are an information website, so we cannot access, open or manage accounts you hold with other websites, and we cannot settle disagreements between you and another service. We also cannot offer personal financial or legal advice. Where we can, we will point you towards someone better placed to help.
How We Handle Your Message
Anything you send us is used only to answer your enquiry. You can read more about how we store and protect your details in our Privacy Policy. For the rules that apply to using this website and its content, please see our Terms of Use.
Thank you for taking the time to get in touch. Your questions and suggestions genuinely help us make this website clearer and more accurate for everyone.